To track your shipments, please provide us with your email address. When your order is shipped, the tracking # will be automatically emailed to you. Using the tracking #, you can check the shipping status at www.ups.com.
For your convenience, we also place your tracking number at the bottom of each viewable online invoice. Each of your invoices are searchable under the “MANAGE MY BUSINESS” module, then by clicking INVOICE, and finally searching by the criteria.
To review your back orders, please follow these simple steps:
1. Sign In to your account by entering the “MANAGE MY BUSINESS” part of our website.
2. Click Inquiry
3. Click Back Orders
When your back-ordered items come in stock, our customer service staff will contact you to obtain your approval before shipping you the back-ordered merchandise. We will not ship any back orders without your prior consent.